FAQ
MARSHAL®
Quality and Service Is Our Business
At Marshal, we are committed to providing high-quality products and exceptional customer service. Every item we offer meets our strict quality standards, and we continuously improve our products based on valuable customer feedback.
Honesty is the foundation of our business. We describe every product accurately and never exaggerate its features. If you notice any information missing from a product description, please let us know—we appreciate your feedback and are always working to improve.
Frequently Asked Questions
💰 Minimum Order
Our minimum wholesale order is $100.00.
The larger your order, the greater your quantity discount.
📚 Catalog Request
We offer several ways to access our latest catalog.
- Request a Catalog online
- Download our Digital Catalog
- Call 1-888-5-WALLET
We also send regular newsletters featuring new products and special promotions.
Buttons
Request Catalog | Download Catalog | Quick Reorder
🚚 Shipping Information
Orders are shipped within 24–48 business hours after payment is received.
- Orders placed during weekends or holidays ship on the next business day.
- Most deliveries arrive within 3–5 business days.
- Once your order ships, you will automatically receive UPS tracking information by email.
Shipping Methods
We ship using:
- UPS
- USPS Priority Mail (Alaska, Hawaii & Puerto Rico)
Shipping Charges
| Order Amount | Shipping |
|---|---|
| Under $400 | $24.99 Minimum Shipping & Handling |
| $400 or More | FREE Shipping* |
*Certain oversized or special items may not qualify for free shipping.
🌎 International Orders
For orders shipped outside the United States:
- Payment is accepted by Wire Transfer only.
- Once your order is confirmed, we will email you:
- Final Invoice
- Bank Wire Instructions
- Your order will ship immediately after payment is confirmed.
- A tracking number will be provided after shipment.
Credit Card Orders
For Visa®, Mastercard®, and Discover® purchases:
- Billing Address and Shipping Address must be identical.
- Orders will only be shipped to the billing address.
For assistance, contact:
Email: info@marshalwallet.com
✔ Authentic Products
Yes.
All Marshal products are genuine products from the original manufacturer.
We never sew, emboss, glue, or alter designer names or trademarks.
☎ Phone, Fax & Mail Orders
Yes.
You may place an order by:
Phone: 1-888-5-WALLET
Fax: 954-747-4859
You may also download our Order Form and fax it to us.
💳 Sales Tax
Marshal is located in Florida.
- Orders shipped to Florida are subject to Florida sales tax.
- Orders shipped outside Florida are not charged Florida sales tax.
Florida Resellers
If you provide a valid Florida Resale Certificate, your sales tax will be removed or refunded.
🔒 Secure Shopping
Absolutely.
MarshalWallet.com uses Shopify's secure checkout technology to protect your personal and payment information.
Shop with confidence knowing your transactions are encrypted and secure.
↩ Return Policy
All sales are final.
If you receive a defective item:
- Notify us by email within 3 business days of delivery.
- Email: info@marshalwallet.com
- A Return Authorization (RA) Number will be issued before any return.
Important
We cannot accept claims if:
- More than 3 business days have passed
- The item has been used
- The item has been damaged
- The original packaging is missing
Items returned without the original packaging may be considered misuse and will not qualify for replacement or credit.
⚠ California Proposition 65 Warning
WARNING: This product may expose you to chemicals including DEHP, which is known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, visit:
Need Help?
We're always happy to assist you.
📧 Email: info@marshalwallet.com
📞 Phone: 1-888-5-WALLET
📠 Fax: 954-747-4859


